Aum The Massage Studio

Your appointment is very important to me. I understand that unexpected circumstances may arise; therefore, I kindly ask for your cooperation with my scheduling policies. When booking an appointment, that time is reserved exclusively for you. Cancellations and missed appointments affect me as well as the client that could have used your time slot. Appointment Confirmation: As a courtesy, an automated appointment reminder is sent 24 hours in advanced via [Email/Text]. While every effort is made to remind you of your appointment, it is ultimately your responsibility to remember your scheduled appointment time to avoid late cancellation and no-show fees. If another form of reminder is needed, please specify. Cancellations or Rescheduling: I require a minimum of 24 hours' notice for all cancelations or changes to your appointment. Late Cancellation (less than 24 hours' notice): A fee of equal to 50% of your scheduled service will be charged to your card on file. No Show: Clients who miss their appointment without a prior notification will be charge the full cost of the scheduled service. Late Arrival: Please arrive on time for your scheduled appointment. If you are running late, please notify me by calling or texting (913)547-5707. While every attempt will be made to accommodate you, your session may be shortened to make sure I stay running on time for my next scheduled appointment. You will be responsible to pay the full-service amount for you reserved the time. Illness: Keeping you healthy and moving pain free is my top priority! Please let me know ahead of time if you are not feeling well. Please do not come to your appointment if you have a fever within 24 hours of your scheduled appointment time. I reserve the right to refuse any service to anyone I feel may be contagious or if massage is contraindicated. This also pertains to any skin rashes, irritation, or open sores/wounds of any kind. Severe Weather: With the advances in radar and technology to alert us of severe weather I kindly ask that you please plan ahead. I will do my best to touch base with your 24 hours prior to your service in the event of severe weather to confirm you are comfortable with keeping your appointment. Many clients reach out in hopes to get a last-minute appointment. Please allow plenty of time for travel if you decide to keep your appointment. My late cancellations and no-show policy carry over to the severe weather policy. How to Cancel: To cancel or reschedule an appointment, please use the link sent with confirmation and reminder text for the fastest response. You can also contact me by phone call/text (913)547-5707. Please ensure that if I do not respond instantly that I am with a client, or it is outside my working hours. I will respond as soon as I get a chance which could be the next day so please keep that in mind. Email Aumthemassagestudio@yahoo.com or booking software Aumthemassagestudio.glossgenius.com. Exceptions: I understand that emergencies, illness, and severe weather can happen unexpectedly. Please contact me as soon as possible to discuss. Exceptions to this policy are at the sole discretion of Aum The Massage Studio. By booking an appointment you agree to all of the terms and conditions in this policy. I would like to thank all of my clients who have made it successful for me to share my passion of massage with them. My small business depends on you, and I greatly appreciate your cooperation. Krista Davis